Resolved -
This incident has been resolved.
Jan 23, 09:21 CST
Update -
We seeing performance returning to normal and continue to monitor system performance for full recovery.
Jan 23, 09:16 CST
Update -
A fix has been implemented and we are continue to monitor the results.
Jan 23, 08:42 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 23, 08:10 CST
Investigating -
We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Jan 23, 07:53 CST