Document Processing Delay for Web customers

Incident Report for SPS Commerce

Resolved

This incident has been resolved.
Posted Jul 06, 2026 - 14:35 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 06, 2026 - 14:11 CDT

Investigating

We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions for customers using our Web portal. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Posted Jul 06, 2026 - 13:44 CDT
This incident affected: Fulfillment.
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