SPS Commerce
All Systems Operational
Fulfillment ? Operational
Document Processing ? Operational
AS2 Communications ? Operational
FTP Communications ? Operational
Assortment ? Operational
Fulfillment Monitor ? Operational
Catalog v6 ? Operational
Dev Center ? Operational
Commerce VAN ? Operational
Integrations Operational
Oracle Transportation Management Operational
NetSuite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Transaction Processing ?
Fetching
Commerce VAN Processing ?
Fetching
Inbound EDI Processing ?
Fetching
Outbound EDI Processing ?
Fetching
Functional Acknowledgment Processing ?
Fetching
Past Incidents
Oct 2, 2022

No incidents reported today.

Oct 1, 2022

No incidents reported.

Sep 30, 2022
Resolved - We have resolved the issue causing this incident. Performance has returned to acceptable levels. If there are any failed documents as a result of this incident, we make additional updates to this incident with more information.

Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.

Sep 30, 17:26 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 17:18 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 30, 17:15 CDT
Investigating - We are investigating an open incident with our NetSuite Integration which is potentially causing delays for document processing through the system. No data has been lost and all transactions will process as expected after we have recovered from the incident.

We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

Sep 30, 17:07 CDT
Sep 29, 2022
Resolved - We have resolved the issue causing this incident. Performance has returned to acceptable levels. If there are any failed documents as a result of this incident, we make additional updates to this incident with more information.

Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.

Sep 29, 18:40 CDT
Investigating - We are investigating an open incident with our Commerce VAN infrastructure which is potentially causing delays for document processing through the system. No data has been lost and the system should be caught up shortly. All transactions within Commerce VAN will process as expected after we have recovered from the incident.

We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

Sep 29, 18:01 CDT
Sep 28, 2022
Resolved - We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
Sep 28, 17:55 CDT
Update - We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.
Sep 28, 17:49 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 17:47 CDT
Update - We are still working to correct the issue identified earlier. We appreciate your patience while we work to resolve this issue.
Sep 28, 17:35 CDT
Update - We are still working on it
Sep 28, 17:33 CDT
Identified - We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.
Sep 28, 16:46 CDT
Investigating - We are investigating an open incident with our NetSuite Integration which is potentially causing delays for document processing through the system. No data has been lost and all transactions will process as expected after we have recovered from the incident.

We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

Sep 28, 16:45 CDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.