Resolved -
We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
Jul 6, 21:39 CDT
Monitoring -
We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.
Jul 6, 21:13 CDT
Update -
We are continuing to work on a fix for this issue.
Jul 6, 20:29 CDT
Update -
We are continuing to work on a fix for this issue.
Jul 6, 19:41 CDT
Identified -
We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failure for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Jul 6, 18:47 CDT