SPS Commerce
All Systems Operational
Fulfillment ? Operational
Document Processing ? Operational
AS2 Communications ? Operational
FTP Communications ? Operational
Assortment ? Operational
Catalog v6 ? Operational
Dev Center ? Operational
AdHoc Reporting ? Operational
Commerce VAN ? Operational
Integrations Operational
Oracle Transportation Management Operational
NetSuite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Transaction Processing ?
Fetching
Commerce VAN Processing ?
Fetching
Inbound EDI Processing ?
Fetching
Outbound EDI Processing ?
Fetching
Past Incidents
Sep 24, 2020

No incidents reported today.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020
Completed - The scheduled maintenance has been completed.
Sep 20, 03:38 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 02:00 CDT
Scheduled - Please be advised that on Sunday, September 20th, 2020 from 2:00am-4:00am CT, SPS Commerce will be performing a scheduled system maintenance. During this time you may experience longer than normal document processing times, along with limited access to our Fulfillment and Assortment platforms.
Sep 11, 14:17 CDT
Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Resolved - This incident has been resolved.
Sep 17, 13:45 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 13:41 CDT
Update - We are continuing to work on a fix for this issue.
Sep 17, 13:22 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 17, 12:46 CDT
Investigating - We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Sep 17, 12:45 CDT
Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020
Resolved - We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
Sep 11, 12:04 CDT
Update - We are still investigating this incident. We appreciate your patience while we work to resolve this issue.
Sep 11, 11:51 CDT
Update - We are still investigating this incident. We appreciate your patience while we work to resolve this issue.
Sep 11, 11:19 CDT
Update - We continue to investigate the issue and are working to a resolution.
Sep 11, 10:48 CDT
Investigating - We are investigating a Performance issue with Fulfillment. You may experience degraded performance until we're able to resolve the issue. Thank you for your patience.
Sep 11, 10:14 CDT
Sep 10, 2020

No incidents reported.