Resolved -
We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
Apr 20, 16:41 CDT
Update -
We are continuing to monitor for any further issues.
Apr 20, 16:03 CDT
Monitoring -
We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.
Apr 20, 15:15 CDT
Update -
We continue to work to resolve this incident. We are seeing significant improvements and many customers have been able to successfully login.
Apr 20, 14:52 CDT
Update -
We are still working to resolve this incident. We appreciate your patience.
Apr 20, 13:30 CDT
Update -
We are continuing to work on a fix for this issue.
Apr 20, 12:50 CDT
Update -
We are continuing to work on a fix for this issue.
Apr 20, 12:12 CDT
Update -
We are continuing to work on a fix for this issue.
Apr 20, 12:06 CDT
Identified -
We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.
Apr 20, 11:29 CDT
Investigating -
We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.
Customers already logged into these services are not impacted at this time.
Thank you for your patience.
Apr 20, 11:00 CDT