SPS Commerce
All Systems Operational
Fulfillment ? Operational
Document Processing ? Operational
AS2 Communications ? Operational
FTP Communications ? Operational
Assortment ? Operational
Fulfillment Monitor ? Operational
Dev Center ? Operational
Commerce VAN ? Operational
Integrations Operational
Oracle Transportation Management Operational
NetSuite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Transaction Processing ?
Fetching
Commerce VAN Processing ?
Fetching
Inbound EDI Processing ?
Fetching
Outbound EDI Processing ?
Fetching
Functional Acknowledgment Processing ?
Fetching
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
Jul 19, 04:23 CDT
Update - We are continuing to monitor.
Jul 19, 04:09 CDT
Update - All systems are currently operational. We are continuing to monitor elevated error rates on some services.
Jul 19, 03:28 CDT
Monitoring - We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.
Jul 19, 02:56 CDT
Update - We are continuing to investigate this issue.
Jul 19, 02:04 CDT
Investigating - We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

Thank you for your patience.

Jul 19, 02:00 CDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024
Resolved - We have resolved the issue causing this incident, and our monitoring has confirmed that performance has returned to acceptable levels.

We are continuing to process any data impacted or delayed during the incident.

Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.

Jul 17, 02:03 CDT
Monitoring - We have corrected the issue that caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you for your patience.
Jul 17, 01:55 CDT
Update - We are still working to correct the issue identified earlier. We appreciate your patience while we work to resolve this issue.
Jul 17, 01:33 CDT
Update - We are still working to correct the issue identified earlier. We appreciate your patience while we work to resolve this issue.
Jul 17, 01:03 CDT
Update - We continue to monitor and work through the backlog of documents
Jul 17, 00:16 CDT
Identified - We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.
Jul 16, 23:40 CDT
Investigating - We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Jul 16, 23:19 CDT
Jul 16, 2024
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.