SPS Commerce Status

Oct 14, 2024

Authentication Errors Accessing Fulfillment, Assortment, and Fulfillment Monitor

Resolved - We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
Oct 14, 10:47 CDT

Monitoring - We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.
Oct 14, 09:54 CDT

Update - We have identified the cause of this incident and our Technology team is still working diligently to correct it. Document Processing is not impacted.

Customers already logged into these services are not impacted at this time.

Thank you for your patience.
Oct 14, 09:09 CDT

Identified - We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.
Oct 14, 08:39 CDT

Investigating - We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

Customers already logged into these services are not impacted at this time.

Thank you for your patience.
Oct 14, 08:21 CDT

Oct 13, 2024

No incidents reported.

Oct 12, 2024

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 12, 23:33 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 20:00 CDT

Scheduled - SPS Commerce will be performing scheduled system maintenance beginning at 8:00 PM CDT on Saturday, October 12th. The maintenance will conclude at 2:00 AM CDT on Sunday, October 13th.

During this time you may experience longer than normal data processing times along with limited access to SPS Commerce Fulfillment.
Sep 27, 11:19 CDT

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 5, 23:02 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 20:00 CDT

Scheduled - SPS Commerce will be performing scheduled system maintenance beginning at 8:00 PM CDT on Saturday, October 5th. The maintenance will conclude at 2:00 AM CDT on Sunday, October 6th.

During this time you may experience longer than normal data processing times.
Sep 27, 11:16 CDT

Oct 4, 2024

No incidents reported.

Oct 3, 2024

Document Processing Delay

Resolved - We have resolved the issue causing this incident, and our monitoring has confirmed that performance has returned to acceptable levels.

We are continuing to process any data impacted or delayed during the incident.

Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
Oct 3, 17:43 CDT

Monitoring - We have corrected the issue that caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you for your patience.
Oct 3, 17:26 CDT

Identified - We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.
Oct 3, 17:21 CDT

Investigating - We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Oct 3, 16:57 CDT

Authentication Errors Accessing Fulfillment, Assortment, and Fulfillment Monitor

Resolved - We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
Oct 3, 10:44 CDT

Monitoring - We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.
Oct 3, 10:35 CDT

Investigating - We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

Customers already logged into these services are not impacted at this time.

Thank you for your patience.
Oct 3, 10:20 CDT

Oct 2, 2024

No incidents reported.

Oct 1, 2024

Authentication Errors Accessing Fulfillment, Assortment, and Fulfillment Monitor

Resolved - This incident has been resolved.
Oct 1, 12:10 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 11:58 CDT

Investigating - We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

Customers already logged into these services are not impacted at this time.

Thank you for your patience.
Oct 1, 11:27 CDT

Sep 30, 2024

No incidents reported.