SPS Commerce
All Systems Operational
Fulfillment ? Operational
Document Processing ? Operational
AS2 Communications ? Operational
FTP Communications ? Operational
Assortment ? Operational
Fulfillment Monitor ? Operational
Catalog v6 ? Operational
Dev Center ? Operational
Commerce VAN ? Operational
Integrations Operational
Oracle Transportation Management Operational
NetSuite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Transaction Processing ?
Fetching
Commerce VAN Processing ?
Fetching
Inbound EDI Processing ?
Fetching
Outbound EDI Processing ?
Fetching
Functional Acknowledgment Processing ?
Fetching
Past Incidents
Jun 3, 2023

No incidents reported today.

Jun 2, 2023
Resolved - We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
Jun 2, 14:18 CDT
Monitoring - We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.
Jun 2, 14:02 CDT
Investigating - We are investigating a performance issue with Fulfillment. You may experience degraded performance until we're able to resolve the issue. Thank you for your patience.
Jun 2, 13:40 CDT
Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Resolved - We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
May 25, 16:54 CDT
Update - We have identified the errored documents related to this incident and are in the process of resending all impacted data.
May 25, 13:22 CDT
Update - This incident is resolved. All new documents are processing as normal. We are working to identify errored documents impacted during this incident.
May 25, 12:07 CDT
Update - Fulfillment, Assortment, Dev Center, and Fulfillment Monitor are now available. We are still working to confirm document processing has returned to normal performance levels.
May 25, 11:46 CDT
Monitoring - We have corrected the issue that caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you for your patience.
May 25, 11:42 CDT
Update - This issue is also affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

We appreciate your patience while we work to resolve this incident.

May 25, 11:29 CDT
Investigating - We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
May 25, 11:23 CDT
May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.