SPS Commerce
All Systems Operational
Fulfillment ? Operational
Document Processing ? Operational
AS2 Communications ? Operational
FTP Communications ? Operational
Assortment ? Operational
Fulfillment Monitor ? Operational
Dev Center ? Operational
Commerce VAN ? Operational
Integrations Operational
Oracle Transportation Management Operational
NetSuite Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Transaction Processing ?
Fetching
Commerce VAN Processing ?
Fetching
Inbound EDI Processing ?
Fetching
Outbound EDI Processing ?
Fetching
Functional Acknowledgment Processing ?
Fetching
Past Incidents
Oct 14, 2024
Resolved - We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
Oct 14, 10:47 CDT
Monitoring - We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.
Oct 14, 09:54 CDT
Update - We have identified the cause of this incident and our Technology team is still working diligently to correct it. Document Processing is not impacted.

Customers already logged into these services are not impacted at this time.

Thank you for your patience.

Oct 14, 09:09 CDT
Identified - We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.
Oct 14, 08:39 CDT
Investigating - We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

Customers already logged into these services are not impacted at this time.

Thank you for your patience.

Oct 14, 08:21 CDT
Oct 13, 2024

No incidents reported.

Oct 12, 2024
Completed - The scheduled maintenance has been completed.
Oct 12, 23:33 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 20:00 CDT
Scheduled - SPS Commerce will be performing scheduled system maintenance beginning at 8:00 PM CDT on Saturday, October 12th. The maintenance will conclude at 2:00 AM CDT on Sunday, October 13th.

During this time you may experience longer than normal data processing times along with limited access to SPS Commerce Fulfillment.

Sep 27, 11:19 CDT
Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024
Completed - The scheduled maintenance has been completed.
Oct 5, 23:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 20:00 CDT
Scheduled - SPS Commerce will be performing scheduled system maintenance beginning at 8:00 PM CDT on Saturday, October 5th. The maintenance will conclude at 2:00 AM CDT on Sunday, October 6th.

During this time you may experience longer than normal data processing times.

Sep 27, 11:16 CDT
Oct 4, 2024

No incidents reported.

Oct 3, 2024
Resolved - We have resolved the issue causing this incident, and our monitoring has confirmed that performance has returned to acceptable levels.

We are continuing to process any data impacted or delayed during the incident.

Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.

Oct 3, 17:43 CDT
Monitoring - We have corrected the issue that caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you for your patience.
Oct 3, 17:26 CDT
Identified - We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.
Oct 3, 17:21 CDT
Investigating - We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Oct 3, 16:57 CDT
Resolved - We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
Oct 3, 10:44 CDT
Monitoring - We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.
Oct 3, 10:35 CDT
Investigating - We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

Customers already logged into these services are not impacted at this time.

Thank you for your patience.

Oct 3, 10:20 CDT
Oct 2, 2024

No incidents reported.

Oct 1, 2024
Resolved - This incident has been resolved.
Oct 1, 12:10 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 11:58 CDT
Investigating - We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

Customers already logged into these services are not impacted at this time.

Thank you for your patience.

Oct 1, 11:27 CDT
Sep 30, 2024

No incidents reported.