Authentication Errors Accessing Fulfillment, Assortment, and Fulfillment Monitor

Incident Report for SPS Commerce

Resolved

We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.

Posted Oct 03, 2024 - 10:44 CDT

Monitoring

We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.

Posted Oct 03, 2024 - 10:35 CDT

Investigating

We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

Customers already logged into these services are not impacted at this time.

Thank you for your patience.

Posted Oct 03, 2024 - 10:20 CDT

This incident affected: Commerce VAN.