We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.
Posted Oct 14, 2024 - 10:47 CDT
Monitoring
We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.
Posted Oct 14, 2024 - 09:54 CDT
Update
We have identified the cause of this incident and our Technology team is still working diligently to correct it. Document Processing is not impacted.
Customers already logged into these services are not impacted at this time.
Thank you for your patience.
Posted Oct 14, 2024 - 09:09 CDT
Identified
We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.
Posted Oct 14, 2024 - 08:39 CDT
Investigating
We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.
Customers already logged into these services are not impacted at this time.
Thank you for your patience.
Posted Oct 14, 2024 - 08:21 CDT
This incident affected: Fulfillment, Assortment, Fulfillment Monitor, and Dev Center.