Document Processing Delay

Incident Report for SPS Commerce

Resolved

This incident has been resolved.
Posted Jun 18, 2026 - 04:25 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 18, 2026 - 04:20 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 18, 2026 - 04:00 CDT

Investigating

We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Posted Jun 18, 2026 - 03:02 CDT
This incident affected: Document Processing.
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